CASE STUDY / Travel / mobility
Allen Travel Booking Platform
A connected website and mobile service for browsing trips, selecting seats and managing bookings.
PROGRAMAllen Travel
INDUSTRYTravel / mobility
WORKWebsite, booking experience, passenger application
OUTCOMETrip search, seat booking and booking management
Allen Travel's website guides passengers through selecting a trip and reserving a seat. Its live flow also presents trip details, booking status and passenger account access.
The linked Android app describes the connected service as a place to browse trips, manage bookings and subscriptions, receive relevant notifications and move into the corresponding page from an alert.
The public web and mobile links are kept together in this case study so visitors can see the complete customer journey.